Shipping Policy
Thank you for choosing Bhadrica Notebooks. This Shipping Policy explains the details of our shipping practices:
1. Order Processing:
All orders placed on our website will be processed within 1-2 business days, excluding weekends and public holidays. Orders received after 2:00 PM IST will be processed on the next business day.
2. Shipping Methods:
We offer standard shipping services for all our orders. Shipping carriers may include reputable services such as:
- FedEx
- UPS
- DHL
- Etc..
3. Shipping Timeframes:
Delivery times may vary depending on the destination. Typically, orders within Chennai may take 2-3 business days, while orders outside Chennai may take 5-7 business days. These timeframes are estimates, and actual delivery times may vary due to factors beyond our control.
4. Shipping Charges:
Shipping charges will be calculated based on the weight of the order and the destination address. Customers can view the shipping charges before completing the checkout process.
5. Free Shipping:
We offer free shipping on orders exceeding a certain value. The minimum order amount for free shipping will be clearly communicated on the website.
6. Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.
7. Failed Delivery Attempts:
In case the delivery is unsuccessful due to the customer’s unavailability, the carrier will make additional attempts. Customers may need to coordinate with the carrier for re-delivery or pick up from their local facility.
8. Damaged or Lost Items:
If your order arrives damaged or is lost during transit, please contact our customer support team within 7 days of receiving the order. We will work to resolve the issue promptly.
9. Contact Information:
For any shipping-related inquiries, please contact our customer support team.